- In order to convert points into voucher, you will need to login to your Trapo account and claim the vouchers according to your needs.

- Login to your Trapo account and select the designated free gift. You would need to copy the code and apply it at the 'Discount Code' box at the checkout page. Please do note that the shiping fee would be imposed and beared by customer. It would be $5 within Singapore area. Kindly note thar orders for rewards throught the website still be charged $5. If customers do not want to pay $5, may copy the code and redeem it at our hub.

- Customer would need to spend at least half or more based on the total price of the item added into the cart in comparison to the voucher value.

- Loyalty points would be valid for a year. However, if there’s any purchase being made within that year itself, the points lifespan will be auto-renewed based on the last purchase date.

- Vouchers cannot stack with existing discount promotion on the website.

- Customer would need to first sign up their Trapo account using the same email address when they first placed their order. Please do note that points would be auto credited to your account 7 days after receiving the parcel.

- Validity of the points is only for a year. If points are not claimed within the time frame, it will automatically be invalid.